We are a small business and only have a few lines to our office, can switch-board.co.uk help me avoid the engaged tone?
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One of the best features for small businesses is our systems ability to queue callers if your line is engaged or is not answered immediately.
We welcome the caller and inform them we are trying to connect them to you. We then try to connect them to your office. The caller is put on hold, listening to the on-hold music you have selected, until we can connect them to you. So your customer will never hear the engage tone again, meaning you answer more calls.
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